Frequently Asked Questions - Coordinators
For the Community Weaver Coordinators
- Where do I find the Coordinator's CW Manual & Help Guide?
- How do I find someone who is not in the member roster?
- Why do EVENTS on our home page have incorrect TIMES?
- How can I make the EVENT CALENDAR visible to the publlic (before login)?
- How can I change the list of AFFILIATIONS, NEIGHBORHOODS, COUNTIES and CATEGORIES?
- When I uploaded a new picture or site icon, why didn't it change?
- What is RSS and how do I (as a Coordinator) use it?
- Why don't RSS Feeds work with Google Reader?
- I changed my THEME. Now things don't work right.
- How do I change the way Community Weaver works?
- Why do I get error message "Unable to send e-mail. Please contact the site administrator if the problem persists."?
- How can I change my web sites FOOTER? It has the wrong contact information.
- When are the COORDINATOR CALLS?
- How to edit or delete an ANNOUNCEMENT?
Coordinators
To find someone who is awaiting email confirmation:
- Open the control panel and click on the link for Edit Roles/Permissions of Multiple Users.
- Click the radio button for role.
- Select "awaiting email confirmation" from the adjacent pulldown.
- Click the Filter button.
To find someone who is blocked (possibly a former member):
- Open the control panel and click on the link for Edit Roles/Permissions of Multiple Users.
- Click the radio button for status.
- Select "blocked" from the adjacent pulldown.
- Click the Filter button.
If the minutes are the same and the hours are different, it’s probably a time zone problem.
The Configure Time Zone & Settings link is in the lower left corner of the Control Panel. Set your time bank’s time zone there. By clicking on the FORMAT link you can change the format of the time and date.
Also disable user-configurable time zones unless you really have a need for users to have their own time zone (they live in a time zone that is different from the Timebank's).
A Community Weaver site-administrator can do this. For more informatoin about this go to:
http://actionhub.timebanks.org/faq/how-can-i-make-event-calendar-visible...
It really did change, but your web browser's cache may be retaining the old picture. Refresh the web browser using Control-R or Command-R and the new image will appear.
RSS enables you to see all the latest service ads at a glance. The following instructions are for the RSS reader built into Firefox, but other RSS readers work similarly.
- Using Firefox, log into your site and open the control panel.
- Click on All Recent Service Ad Listings (RSS & CSV)
- Scroll to the bottom and click on the RSS icon (it looks like broadcast waves and is just below the CSV icon).
- When the Subscribe with Live Bookmark window pops up, save the RSS feed as a bookmark.
- Open that bookmark and you’ll see the latest offers and requests in a list.
- When you click on an ad, the details will appear in Community Weaver (if you are logged in).
The RSS Feeds for a Community Weaver 2.0 site are considered private. You have to be logged into the site with the right level of access to see them. Unfortunately Google Reader does not support this type of RSS Feed. There are however other free and paid for feed readers which do support private feeds. Depending on your web broswer, you should also be able to bookmark the RSS Feeds and view them in your browser. You will need to be logged into the site with that browser to view feeds this way as well.
Community Weaver 2.0 was built using the Acquia Marina theme. While other themes can be configured, we can't guarantee everything will work properly. For example, service categories don't show on the Record an Exchange pages with some alternative themes.
If you are a site-administrator see also http://actionhub.timebanks.org/faq/what-other-files-do-i-need-theme-my-o...
Community Weaver is built on Drupal, and a Drupal site administrator can change your local site’s settings and defaults. To get started on advanced customization see http://actionhub.timebanks.org/help/advanced-development-and-customization
Please note:
- The basic CW member and coordinator manuals do not cover changes in CW sites that implement customizations by a site-administrator.
- That Timebanks USA support team does not have the resources to support Community Weaver sites that have been customized by a site-administrator.
Some time bank members do not have actual email addresses, so the email address field in the profile contains a place-holder (fake) email address. The message is issued when Community Weaver attempts to send an email to such an address. It's just letting you know that the member is not going to get an email notification.
Web Site Footer Text
Does the bottom blue bar on your TimeBank's home page still show the information:
This Friendly Neighborhood TimeBank is a project of Organization X
1290 Williams St., Denver, CO 80014 ~ (303) 555-5555
If so, you have not yet updated your web site' “footer” information since the launch of Community Weaver. This might be confusing to your members or prospective members.
As Coordinator, go to your Control Panel, find the section “Customize Your Timebank” and click on the link "Edit Web Site Footer Text". There you can edit the text that appears in the footer of each page of your TimeBank web site. Let people know your Timebank's contact information.
Click here: Timebank Coordinator Conference Calls
To edit an announcement:
- As coordinator, go to your home page.
- In the announcement box, click on "all announcements".
- Click on the announcement that you want to edit or delete.
- Click in "Edit"
- Edit the announcement
- At the bottom of the page, click on "Save"
To delete an announcement:
- As coordinator, go to your home page.
- In the announcement box, click on "all announcements".
- Click on the announcement that you want to edit or delete.
- Click in "Edit"
- Scroll down to the bottom of the page and click on "Delete"